Frequently Asked Questions
Everything you need to know about your dark destiny.
How long will it take for my order to arrive?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for most items. Products must be in their original condition with tags attached. Please note that for hygiene reasons, earrings, underwear, and swimwear cannot be returned.
Can I track my package?
Yes, once your order has been summoned and dispatched, you will receive an email with a tracking number to follow its journey to your door.
Are your products vegan and cruelty-free?
We are committed to ethical fashion. The majority of our products are 100% vegan, and we never use real fur or leather in our collections.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Afterpay to make your shopping experience seamless.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between occult-inspired styles.
